FreeAgent experienced a notice incident on December 13, 2020 affecting FreeAgent Web App and API, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
FreeAgent Web AppAPI
Update timeline
- investigating Dec 13, 2020, 09:14 AM UTC
We’re experiencing some issues processing background jobs at the moment - some are being delayed. We’re actively looking into it and will update soon.
- monitoring Dec 13, 2020, 09:30 AM UTC
Background jobs are now processing as normal however there is a small backlog of jobs so some may still be delayed.
- resolved Dec 14, 2020, 09:29 AM UTC
This incident has been resolved.