FreeAgent incident

Degraded performance

Major Resolved View vendor source →

FreeAgent experienced a major incident on January 8, 2021 affecting FreeAgent Web App and iOS app and 1 more component, lasting 2d 12h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2021, 08:54 PM UTC
Resolved
Jan 11, 2021, 09:32 AM UTC
Duration
2d 12h
Detected by Pingoru
Jan 08, 2021, 08:54 PM UTC

Affected components

FreeAgent Web AppiOS appAPIAndroid appWebsite

Update timeline

  1. identified Jan 08, 2021, 08:54 PM UTC

    We are currently under a persistent DDoS attack on both our application and website resulting in degraded performance.

  2. resolved Jan 11, 2021, 09:32 AM UTC

    This incident has been resolved.