FreeAgent experienced a major incident on September 17, 2021 affecting FreeAgent Web App and API, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
FreeAgent Web AppAPI
Update timeline
- investigating Sep 17, 2021, 09:44 AM UTC
We're experiencing issues in our data-centre which is affecting the FreeAgent Application. Our Engineers are aware of these issues and are working on a mitigation as our highest priority. We'll keep this status page updated as the matter develops and really appreciate your patience and understanding at this time.
- monitoring Sep 17, 2021, 10:08 AM UTC
The Freeagent application should now be accessible as normal and we're monitoring this closely. Thank you for your patience and understanding.
- resolved Sep 17, 2021, 12:54 PM UTC
This incident has been resolved.