FreeAgent incident

FreeAgent Web app and API are currently down

Major Resolved View vendor source →

FreeAgent experienced a major incident on November 23, 2021 affecting FreeAgent Web App and API, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2021, 12:27 PM UTC
Resolved
Nov 23, 2021, 01:15 PM UTC
Duration
48m
Detected by Pingoru
Nov 23, 2021, 12:27 PM UTC

Affected components

FreeAgent Web AppAPI

Update timeline

  1. identified Nov 23, 2021, 12:27 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 23, 2021, 12:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 23, 2021, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 23, 2021, 01:15 PM UTC

    This incident has been resolved.