FreeAgent incident

Background Jobs Delayed

Major Resolved View vendor source →

FreeAgent experienced a major incident on August 8, 2023 affecting FreeAgent Web App and iOS app and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 02:05 PM UTC
Resolved
Aug 08, 2023, 02:33 PM UTC
Duration
28m
Detected by Pingoru
Aug 08, 2023, 02:05 PM UTC

Affected components

FreeAgent Web AppiOS appAPIAndroid app

Update timeline

  1. investigating Aug 08, 2023, 02:05 PM UTC

    We're currently investigating an issue with our background jobs. Some parts of the app will be degraded.

  2. investigating Aug 08, 2023, 02:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 08, 2023, 02:31 PM UTC

    All systems are now operational.

  4. resolved Aug 08, 2023, 02:33 PM UTC

    This incident has been resolved.