FreeAgent incident

Application performance impaired

Minor Resolved View vendor source →

FreeAgent experienced a minor incident on September 6, 2023 affecting FreeAgent Web App and iOS app and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 01:28 PM UTC
Resolved
Sep 06, 2023, 01:57 PM UTC
Duration
29m
Detected by Pingoru
Sep 06, 2023, 01:28 PM UTC

Affected components

FreeAgent Web AppiOS appAPIAndroid app

Update timeline

  1. identified Sep 06, 2023, 01:28 PM UTC

    We are currently investigating a slow down in application performance. Our Incident Team have identified the issue and are currently looking to resolve as soon as possible.

  2. resolved Sep 06, 2023, 01:57 PM UTC

    The fix has been deployed and application performance is back to normal.