FreeAgent incident

Slow Performance and 500 errors

Minor Resolved View vendor source →

FreeAgent experienced a minor incident on October 3, 2023 affecting FreeAgent Web App and iOS app and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2023, 11:06 AM UTC
Resolved
Oct 03, 2023, 11:28 AM UTC
Duration
22m
Detected by Pingoru
Oct 03, 2023, 11:06 AM UTC

Affected components

FreeAgent Web AppiOS appAPIAndroid app

Update timeline

  1. identified Oct 03, 2023, 11:06 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 03, 2023, 11:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 03, 2023, 11:28 AM UTC

    This incident has been resolved.