FreeAgent incident

Widespread issues in-app

Minor Resolved View vendor source →

FreeAgent experienced a minor incident on November 13, 2023 affecting FreeAgent Web App, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 10:06 AM UTC
Resolved
Nov 13, 2023, 11:13 AM UTC
Duration
1h 6m
Detected by Pingoru
Nov 13, 2023, 10:06 AM UTC

Affected components

FreeAgent Web App

Update timeline

  1. investigating Nov 13, 2023, 10:06 AM UTC

    We are currently investigating this issue.

  2. identified Nov 13, 2023, 10:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 13, 2023, 10:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 13, 2023, 11:13 AM UTC

    This incident has been resolved.