FreeAgent incident

Bank accounts list on iOS fails to load when there is a PayPal bank account present

Minor Resolved View vendor source →

FreeAgent experienced a minor incident on June 26, 2024 affecting iOS app, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 08:52 AM UTC
Resolved
Jun 26, 2024, 12:12 PM UTC
Duration
3h 20m
Detected by Pingoru
Jun 26, 2024, 08:52 AM UTC

Affected components

iOS app

Update timeline

  1. identified Jun 26, 2024, 08:52 AM UTC

    We are aware of an issue where the bank accounts list on iOS fails to load when there is a PayPal bank account present. We have identified the root cause and are working on a resolution.

  2. identified Jun 26, 2024, 08:58 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 26, 2024, 12:12 PM UTC

    This incident has been resolved.