FreeAgent experienced a minor incident on September 12, 2024 affecting FreeAgent Web App and iOS app and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
FreeAgent Web AppiOS appAPIAndroid app
Update timeline
- investigating Sep 12, 2024, 09:03 AM UTC
We're currently investigating an issue with slow performance. Some parts of the app may take longer to load than normal.
- identified Sep 12, 2024, 09:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 12, 2024, 09:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2024, 09:34 AM UTC
This incident has been resolved.