FreeAgent incident

App issues when navigating search results for invoices on Android

Minor Resolved View vendor source →

FreeAgent experienced a minor incident on January 7, 2025 affecting Android app, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 03:25 PM UTC
Resolved
Jan 10, 2025, 05:07 PM UTC
Duration
3d 1h
Detected by Pingoru
Jan 07, 2025, 03:25 PM UTC

Affected components

Android app

Update timeline

  1. identified Jan 07, 2025, 03:25 PM UTC

    Our Android app is experiencing issues when viewing search results for invoices. Our engineering team is investigating the cause and working on a fix. We will provide updates as soon as we have more information.

  2. monitoring Jan 10, 2025, 10:31 AM UTC

    We apologise for the disruption this incident has caused. The issue when viewing search results for invoices has been resolved in our latest Android app release. We recommend updating to the newest version (v4.8.1) to prevent any further problems. This is now available in the Google Play Store.

  3. resolved Jan 10, 2025, 05:07 PM UTC

    The issue has been resolved. We recommend updating to the newest version (v4.8.1) to prevent any further problems. This is now available in the Google Play Store.