FreeAgent incident

Delays in updating email delivery status

Notice Resolved View vendor source →

FreeAgent experienced a notice incident on February 12, 2025 affecting FreeAgent Web App, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 12:02 PM UTC
Resolved
Feb 12, 2025, 12:15 PM UTC
Duration
12m
Detected by Pingoru
Feb 12, 2025, 12:02 PM UTC

Affected components

FreeAgent Web App

Update timeline

  1. investigating Feb 12, 2025, 12:02 PM UTC

    We are currently experiencing problems updating the delivery status of emails sent via FreeAgent. We are investigating this issue.

  2. resolved Feb 12, 2025, 12:15 PM UTC

    We have identified the root issue and have implemented a fix.