FreeAgent experienced a notice incident on February 28, 2025, lasting 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 28, 2025, 11:30 AM UTC
We are currently experiencing an issue with our Knowledge Base where it is unavailable. This includes providing relevant articles within the Help button. We are working to resolve this as soon as possible. The FreeAgent application remains unaffected by this.
- monitoring Feb 28, 2025, 12:01 PM UTC
The availability of our Knowledge Base has improved. We are monitoring the situation.
- resolved Feb 28, 2025, 12:28 PM UTC
The issues around accessing the Knowledge Base have now been resolved.