Degraded performance on our API
Affected: StudentTeacherSchool
Timeline · 2 updates
- investigating Nov 05, 2025, 07:36 PM UTC
We are currently investigating this issue.
- resolved Nov 05, 2025, 08:05 PM UTC
This incident has been resolved.
Freckle Outage History
Freckle is up right nowFreckle had 4 outages in the last 2 years totaling 10h 14m of downtime — averaging 0.2 incidents per month.
There were 4 Freckle outages since June 20, 2024 totaling 10h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
Increased Error Rate and Load Times
Affected: StudentTeacher
Timeline · 3 updates
- identified Oct 20, 2025, 01:19 PM UTC
We are currently experiencing an increased error rate and long load times due to an outage impacting our hosting provider (AWS). We are currently working on ways that we can mitigate these issues in the meantime.
- identified Oct 20, 2025, 06:30 PM UTC
We are continuing to experience increased error rates and load times due to the outage impacting our hosting provider (AWS). We are still working on ways to mitigate these issues.
- resolved Oct 20, 2025, 08:48 PM UTC
Issues caused by outage impacting our hosting provider have cleared up. Platform is functioning as expected.
Unalble to Login Into Classroom
Affected: Teacher
Timeline · 2 updates
- investigating Sep 11, 2024, 04:56 PM UTC
We are currently investigating this issue.
- resolved Sep 11, 2024, 05:47 PM UTC
This incident has been resolved.
Users logged out and unable to log in
Affected: StudentTeacherSchool
Timeline · 2 updates
- monitoring Jun 20, 2024, 05:36 PM UTC
We are investigating the issue, and have determined that it should resolve itself shortly.
- resolved Jun 20, 2024, 07:02 PM UTC
Issue has been resolved.