FP Sign experienced a major incident on November 19, 2024 affecting SMS services, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
SMS services
Update timeline
- investigating Nov 19, 2024, 09:21 AM UTC
There are currently restrictions on sending text messages. The problem is currently being analysed. The alternative function of receiving the TAN by phone call continues to work without restrictions.
- identified Nov 19, 2024, 10:22 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 19, 2024, 12:38 PM UTC
This incident has been resolved.