FP Sign incident

Performance Issues in the FP Sign Portal

Minor Resolved View vendor source →

FP Sign experienced a minor incident on June 6, 2025 affecting FP Sign Portal, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 10:28 AM UTC
Resolved
Jun 06, 2025, 03:30 PM UTC
Duration
5h 1m
Detected by Pingoru
Jun 06, 2025, 10:28 AM UTC

Affected components

FP Sign Portal

Update timeline

  1. investigating Jun 06, 2025, 10:28 AM UTC

    Currently, the portal functionality encountered difficulties with the connectivity. For this reason, the login and signature process takes longer than usual or fails partially. This incident is currently under investigation. If you have any questions, please open a ticket https://helpcenter.fp-sign.com/en/support/tickets/new

  2. monitoring Jun 06, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 06, 2025, 04:07 PM UTC

    This incident has been resolved.