FP Sign experienced a critical incident on June 20, 2025 affecting sign-me, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
sign-me
Update timeline
- identified Jun 20, 2025, 07:51 AM UTC
The external signature service from sign-me is currently not available. Our partner D-Trust is already working on a solution to fix this. This currently affects the use of qualified signatures, identification and account registration with sign-me.
- monitoring Jun 20, 2025, 10:17 AM UTC
A fix from sign-me has been implemented and we are monitoring the results.
- resolved Jun 20, 2025, 11:56 AM UTC
This incident has been resolved.