Foxy experienced a minor incident on February 23, 2026 affecting Custom Shipping Code and Foxy Cart & Checkout Functionality, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 23, 2026, 04:40 PM UTC
USPS shipping rates are not currently being returned, due to a change in their API. We are currently deploying the new code we had already in anticipation of this event, but had a few small remaining items to test. This code will go live in about 10 minutes, and we will update shortly after.
- monitoring Feb 23, 2026, 06:08 PM UTC
The new code has been deployed, but unsuccessfully due to a related deploy. We're resolving that dependency and will update again shortly.
- monitoring Feb 23, 2026, 06:12 PM UTC
USPS functionality has been restored for most stores. Stores that pass in custom dimensions will see errors on the checkout, but we're prepping a fix for that currently.
- monitoring Feb 23, 2026, 06:45 PM UTC
All stores should be receiving USPS rates as normal at this point, but we are continuing to monitor, and will provide additional updates either here or by email to impacted stores.
- resolved Feb 23, 2026, 07:11 PM UTC
The incident has been resolved.