fortrabbit experienced a major incident on September 18, 2025, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 18, 2025, 07:29 PM UTC
We've now resolved the incident. Thanks for your patience. Sorry for the inconvenience. Post Mortem: The original issue was caused by a mix of client (mis)configuration (verbose logging) and a too curious bot. As as side effect, a certificate file got corrupted, which caused the load balancer not to reboot correctly. About 50 Apps where affected. Total incident time was about 1.5 hrs. All this time no deployment was possible, in the first half some Apps where offline, in the second half all Apps where offline.