FortiAppSec Cloud incident

Connectivity issues - Platform - WAF

Major Resolved View vendor source →

FortiAppSec Cloud experienced a major incident on April 17, 2025 affecting WAF Scrubbing Region - Azure - Brazil South (Sao Paulo), lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 06:30 PM UTC
Resolved
Apr 19, 2025, 02:38 AM UTC
Duration
1d 8h
Detected by Pingoru
Apr 17, 2025, 06:30 PM UTC

Affected components

WAF Scrubbing Region - Azure - Brazil South (Sao Paulo)

Update timeline

  1. investigating Apr 17, 2025, 06:30 PM UTC

    We have identified intermittent connectivity issues with FortiAppSec Cloud WAF scrubbing centres. This might cause issues with access to your applications. We are working on it with the highest priority and hope to solve it as soon as possible.

  2. investigating Apr 17, 2025, 06:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 19, 2025, 02:38 AM UTC

    This incident has been resolved.