FortiSIEM incident

Authentication Issues

Minor Resolved View vendor source →

FortiSIEM experienced a minor incident on December 6, 2023 affecting Management Portal, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 11:40 AM UTC
Resolved
Dec 06, 2023, 12:35 PM UTC
Duration
54m
Detected by Pingoru
Dec 06, 2023, 11:40 AM UTC

Affected components

Management Portal

Update timeline

  1. investigating Dec 06, 2023, 11:40 AM UTC

    There is an issue with the centralized authentication service provided by FortiCloud. We are currently investigating this problem. Local user authentication is not affected

  2. identified Dec 06, 2023, 12:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2023, 12:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 06, 2023, 12:35 PM UTC

    This incident has been resolved.