FortiSIEM experienced a minor incident on February 5, 2024 affecting Management Portal, lasting 18h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal
Update timeline
- investigating Feb 05, 2024, 11:33 AM UTC
We are investigating an intermittent issue with the FortiSIEM Cloud Portal. Authentication process and data retrieval might take more than usual.
- investigating Feb 05, 2024, 01:22 PM UTC
Investigation is still ongoing. This issue affects only the Management portal, the service and instances are not affected.
- identified Feb 05, 2024, 09:56 PM UTC
The issue has been identified and engineering team is working on it.
- monitoring Feb 06, 2024, 03:55 AM UTC
The issue has been resolved and we are currently in the monitoring phase. Response times have returned to their typical values.
- resolved Feb 06, 2024, 05:41 AM UTC
This incident has been resolved.