FortiGate incident

Partial Outage

Minor Resolved View vendor source →

FortiGate experienced a minor incident on November 1, 2023 affecting Global, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2023, 09:04 PM UTC
Resolved
Nov 01, 2023, 10:26 PM UTC
Duration
1h 21m
Detected by Pingoru
Nov 01, 2023, 09:04 PM UTC

Affected components

Global

Update timeline

  1. investigating Nov 01, 2023, 09:04 PM UTC

    Potential partial outage impacting some customers.

  2. identified Nov 01, 2023, 09:54 PM UTC

    An underlying network issue has been identified. The incident impacts a small portion of users in the Global domain. FortiGateCloud EU and US domains are not impacted.

  3. resolved Nov 01, 2023, 10:26 PM UTC

    This incident has been resolved.