FortiGate incident

Partial Outage

Minor Resolved View vendor source →

FortiGate experienced a minor incident on November 2, 2023 affecting Global, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 04:31 PM UTC
Resolved
Nov 02, 2023, 05:26 PM UTC
Duration
55m
Detected by Pingoru
Nov 02, 2023, 04:31 PM UTC

Affected components

Global

Update timeline

  1. investigating Nov 02, 2023, 04:31 PM UTC

    Potential partial outage impacting some customers.

  2. investigating Nov 02, 2023, 05:25 PM UTC

    An underlying network issue has been identified. The incident impacts a small portion of users in the Global domain. FortiGateCloud EU and US domains are not impacted.

  3. investigating Nov 02, 2023, 05:26 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 02, 2023, 05:26 PM UTC

    This incident has been resolved.