FortiGate experienced a minor incident on August 11, 2024 affecting Global, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Global
Update timeline
- investigating Aug 11, 2024, 05:37 PM UTC
A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.
- monitoring Aug 11, 2024, 06:42 PM UTC
The issue has been identified. A small number of the users were unable to access the Global domain portal. A fix has been implemented and service is restored.
- resolved Aug 11, 2024, 06:48 PM UTC
This incident has been resolved.