FortiGate incident

Potential Outage

Notice Resolved View vendor source →

FortiGate experienced a notice incident on February 3, 2025 affecting Japan, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 10:05 PM UTC
Resolved
Feb 04, 2025, 02:47 AM UTC
Duration
4h 42m
Detected by Pingoru
Feb 03, 2025, 10:05 PM UTC

Affected components

Japan

Update timeline

  1. investigating Feb 03, 2025, 10:05 PM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Feb 04, 2025, 02:47 AM UTC

    This incident has been resolved.

  3. postmortem Feb 04, 2025, 04:00 PM UTC

    Issued happened from 2:30PM PST to 3:00PM PST on February 4, 2025 due to network loop in DC