FortiCare Elite Outage History

FortiCare Elite had 2 outages in the last 2 years totaling 2h 8m of downtime — averaging 0.1 incidents per month.

There were 2 FortiCare Elite outages since May 19, 2025 totaling 2h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.forticareelite.forticloud.com

Major July 16, 2025

Partial outage

Detected by Pingoru: Jul 16, 2025, 04:25 PM UTC
Resolved: Jul 16, 2025, 06:33 PM UTC
Duration: 2h 8m

Affected: FortiCare EliteFortinet Common Infurstruture

Timeline · 2 updates

investigating Jul 16, 2025, 04:25 PM UTC

We are currently experiencing network issue that is affecting FortiCare Elite service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.
resolved Jul 16, 2025, 06:33 PM UTC

This incident has been resolved.

Read the full incident report →

Notice May 19, 2025

FortiCare Service interruption

Detected by Pingoru: May 19, 2025, 07:52 AM UTC
Resolved: May 19, 2025, 07:52 AM UTC
Duration: —

Timeline · 1 update

resolved May 22, 2025, 05:38 PM UTC

A FortiCare service interruption affected FortiCare Elite Service between May 19, 07:52 UTC and 13:55 UTC, preventing users from logging in during this period.

Read the full incident report →