FortiCare Elite incident

Partial outage

Major Resolved View vendor source →

FortiCare Elite experienced a major incident on July 16, 2025 affecting FortiCare Elite and Fortinet Common Infurstruture, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 04:25 PM UTC
Resolved
Jul 16, 2025, 06:33 PM UTC
Duration
2h 8m
Detected by Pingoru
Jul 16, 2025, 04:25 PM UTC

Affected components

FortiCare EliteFortinet Common Infurstruture

Update timeline

  1. investigating Jul 16, 2025, 04:25 PM UTC

    We are currently experiencing network issue that is affecting FortiCare Elite service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. resolved Jul 16, 2025, 06:33 PM UTC

    This incident has been resolved.