Forte incident

Connectivity Issues Impacting Multiple Products

Critical Resolved View vendor source →

Forte experienced a critical incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:22 AM UTC
Resolved
Oct 20, 2025, 04:00 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 11:22 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 11:22 AM UTC

    At 12:00 AM PST, CSG Forte experienced an outage with our public cloud provider that affected multiple systems. Teams were immediately engaged and connectivity to our systems was restored at 02:30 AM PST. We sincerely apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at [email protected] if you continue to experience problems with any of our service platforms. We will continue to monitor all systems for stability.