Forte experienced a minor incident on February 5, 2026 affecting Support Services and Forte Checkout, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2026, 04:16 PM UTC
We are currently investigating a production issue that is impacting performance for our Forte Checkout product. Merchants who use Forte Checkout may not be able to process transactions or create payment tokens at this time. We will post updates related to this incident as they become available.
- monitoring Feb 05, 2026, 04:54 PM UTC
We have discovered and resolved the issues that caused degraded performance across our Forte Checkout environment. Please reach out to our Support Teams at [email protected] if you are still impacted by today's incident or if further assistance is needed. We sincerely apologize for any inconvenience this incident may have caused and appreciate your patience while we worked to stabilize the environment.
- resolved Feb 05, 2026, 07:57 PM UTC
This incident has been resolved.