Forte incident
ACH Funding - Isolated Impact to Select Merchants
Forte experienced a minor incident on February 10, 2023 affecting ACH Funding, lasting 11h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 10, 2023, 03:44 PM UTC
We have identified an issue with ACH funding for select merchants on 02/09/2023. We are currently reaching out to impacted merchants on the next steps. Will provide more updates as they become available.
- resolved Feb 11, 2023, 03:30 AM UTC
We have adjusted today's funding to resolve the issues caused by yesterday's incident. Those impacted should see the corrections on the next business day. We are committed to providing you the highest level of quality and reliability and continually strive to improve our processes. For additional information please contact our Customer Support team at [email protected].