Fortanix SaaS incident

DSM SaaS UK | Routing issue through one of the UK Service Provider

Notice Resolved View vendor source →

Fortanix SaaS experienced a notice incident on October 6, 2023, lasting 13h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2023, 03:14 PM UTC
Resolved
Oct 07, 2023, 05:01 AM UTC
Duration
13h 47m
Detected by Pingoru
Oct 06, 2023, 03:14 PM UTC

Update timeline

  1. investigating Oct 06, 2023, 03:14 PM UTC

    We have identified a routing issue that may affect traffic passing through the NTT UK point of presence (PoP). Our team has initiated communication with our service providers, and we are currently in the process of resolving the issue.

  2. monitoring Oct 06, 2023, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2023, 05:01 AM UTC

    This incident has been resolved.