Fortanix SaaS incident
DSM Saas | EU region | timeouts issue in the Frankfurt region
Fortanix SaaS experienced a notice incident on May 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 06, 2025, 01:34 PM UTC
We experienced a timeout issue in the EU DSM SaaS service in the Frankfurt region from 15:07 UTC to 15:14 UTC on April 28, 2025. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.