Fortanix SaaS incident

DSM Saas | EU region | timeouts issue in the Frankfurt region

Notice Resolved View vendor source →

Fortanix SaaS experienced a notice incident on May 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 01:34 PM UTC
Resolved
Apr 28, 2025, 07:30 PM UTC
Duration
Detected by Pingoru
May 06, 2025, 01:34 PM UTC

Update timeline

  1. resolved May 06, 2025, 01:34 PM UTC

    We experienced a timeout issue in the EU DSM SaaS service in the Frankfurt region from 15:07 UTC to 15:14 UTC on April 28, 2025. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.