Forethought AI incident

Solve Voice Call Quality Degradation

Minor Resolved View vendor source →

Forethought AI experienced a minor incident on March 23, 2026 affecting Solve Voice, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 08:19 PM UTC
Resolved
Mar 23, 2026, 09:03 PM UTC
Duration
44m
Detected by Pingoru
Mar 23, 2026, 08:19 PM UTC

Affected components

Solve Voice

Update timeline

  1. identified Mar 23, 2026, 08:19 PM UTC

    We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider. We have switched calls to our backup provider in the meantime. We are monitoring the situation closely and will provide updates as they become available.

  2. monitoring Mar 23, 2026, 08:38 PM UTC

    Our upstream provider has implemented a fix for the ongoing incident and is currently monitoring the results.

  3. resolved Mar 23, 2026, 09:03 PM UTC

    This incident has been resolved