Forage incident

Payment Processing Outage in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME

Major Resolved View vendor source →

Forage experienced a major incident on September 7, 2025 affecting State Processors and Forage Checkout API, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2025, 02:39 PM UTC
Resolved
Sep 07, 2025, 04:21 PM UTC
Duration
1h 41m
Detected by Pingoru
Sep 07, 2025, 02:39 PM UTC

Affected components

State ProcessorsForage Checkout API

Update timeline

  1. investigating Sep 07, 2025, 03:05 PM UTC

    We are currently investigating a processing outage affecting cardholders in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME.

  2. investigating Sep 07, 2025, 03:10 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 07, 2025, 04:14 PM UTC

    We are seeing signs of recovery in the following states: MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME. We will continue to post updates as we verify the complete recovery.

  4. resolved Sep 07, 2025, 04:21 PM UTC

    The issue impacting all cardholders in MD, PA, NJ, GA, OH, VA, TN, CT, IA, IN, OK, DE, AL, SC, MS, UT, AR, ME appears to be resolved. Affected cardholders had issues accessing our platform between 14:39 UTC and 16:09 UTC. We continue to monitor the situation.