Forage incident

Service Impairment

Major Resolved View vendor source →
Started
Feb 10, 2026, 08:21 PM UTC
Resolved
Feb 10, 2026, 10:10 PM UTC
Duration
1h 49m
Detected by Pingoru
Feb 10, 2026, 08:21 PM UTC

Affected components

Forage Checkout API

Update timeline

  1. identified Feb 10, 2026, 08:46 PM UTC

    We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.

  2. identified Feb 10, 2026, 09:02 PM UTC

    We have identified the issue and are validating a fix

  3. identified Feb 10, 2026, 09:18 PM UTC

    We have determined that AWS is having CloudFront DNS resolution issues that are affecting new card registration. We will continue to monitor and provide updates.

  4. monitoring Feb 10, 2026, 09:56 PM UTC

    AWS has deployed a resolution to the CloudFront DNS issue and we are seeing increased request success rates. We will continue to monitor and update until systems have fully recovered.

  5. resolved Feb 10, 2026, 10:10 PM UTC

    All services have recovered and have been operating without error since 22:00 UTC

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