FoodLogiQ incident

FoodLogiQ Emergency maintenance and Hotfix deployment

Minor Resolved View vendor source →

FoodLogiQ experienced a minor incident on June 25, 2025 affecting Connect and API v2 and 1 more component, lasting 18h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 09:51 PM UTC
Resolved
Jun 26, 2025, 03:57 PM UTC
Duration
18h 5m
Detected by Pingoru
Jun 25, 2025, 09:51 PM UTC

Affected components

ConnectAPI v2API v3Auth/ID ServiceAnalytics ServiceAS2 ServiceTraceability Service

Update timeline

  1. investigating Jun 25, 2025, 05:18 PM UTC

    We are currently doing an emergency maintenance and deploying hotfix. You will see intermittent errors when loading pages in connect.

  2. identified Jun 25, 2025, 05:23 PM UTC

    The issue has been identified and a fix is being implemented

  3. identified Jun 25, 2025, 09:51 PM UTC

    We are currently working on deploying this to production and completing final testing.

  4. monitoring Jun 26, 2025, 01:45 PM UTC

    A fix has been updated and we are monitoring the results

  5. resolved Jun 26, 2025, 03:57 PM UTC

    This incident has been resolved.