FoodLogiQ incident

General Service Disruption

Notice Resolved View vendor source →

FoodLogiQ experienced a notice incident on July 10, 2019 affecting Connect and API v2 and 1 more component, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2019, 04:46 PM UTC
Resolved
Jul 10, 2019, 11:33 PM UTC
Duration
6h 46m
Detected by Pingoru
Jul 10, 2019, 04:46 PM UTC

Affected components

ConnectAPI v2API v3Auth/ID ServiceAnalytics ServiceAS2 ServiceTraceability Service

Update timeline

  1. investigating Jul 10, 2019, 04:46 PM UTC

    FoodLogiQ Connect is currently experiencing a service disruption. We are working to identify the root cause and implement a solution. We will continue to update you.

  2. identified Jul 10, 2019, 05:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2019, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2019, 11:33 PM UTC

    This incident has been resolved.