FoodLogiQ incident

Email service disruption

Minor Resolved View vendor source →

FoodLogiQ experienced a minor incident on October 18, 2019 affecting API v2, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2019, 03:23 PM UTC
Resolved
Oct 18, 2019, 07:53 PM UTC
Duration
4h 29m
Detected by Pingoru
Oct 18, 2019, 03:23 PM UTC

Affected components

API v2

Update timeline

  1. monitoring Oct 18, 2019, 07:40 PM UTC

    The FoodLogiQ platform is currently experiencing a temporary disruption in sending email notifications. The problem has been identified and we are working towards a resolution. Email notifications send within Recall + Response are not affected.

  2. resolved Oct 18, 2019, 07:53 PM UTC

    The temporary disruption in sending email notifications has been resolved.