FoodLogiQ experienced a major incident on December 19, 2019 affecting Auth/ID Service, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Auth/ID Service
Update timeline
- investigating Dec 19, 2019, 06:38 PM UTC
Due to a service disruption with FoodLogiQ’s third party identity provider, users may experience a delay or disruption at login. We will continue to provide updates as we receive them.
- monitoring Dec 19, 2019, 07:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2019, 08:45 PM UTC
The service disruption with the third party identity provider has been resolved.