FoodLogiQ incident

General Service Disruption

Major Resolved View vendor source →

FoodLogiQ experienced a major incident on March 10, 2020 affecting Connect and API v2 and 1 more component, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2020, 08:10 PM UTC
Resolved
Mar 12, 2020, 11:01 PM UTC
Duration
2d 2h
Detected by Pingoru
Mar 10, 2020, 08:10 PM UTC

Affected components

ConnectAPI v2API v3Auth/ID ServiceAnalytics ServiceAS2 ServiceTraceability Service

Update timeline

  1. investigating Mar 10, 2020, 09:33 PM UTC

    FoodLogiQ Connect is currently experiencing a service disruption. We are working to identify the root cause and implement a solution. We will continue to update you.

  2. monitoring Mar 10, 2020, 09:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 10, 2020, 09:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 12, 2020, 11:01 PM UTC

    This incident has been resolved.