FoodLogiQ experienced a major incident on March 24, 2020 affecting Traceability Service, lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Traceability Service
Update timeline
- investigating Mar 24, 2020, 11:46 AM UTC
FoodLogiQ Connect is currently experiencing a service disruption with the traceability service. We are working to identify the root cause and implement a solution. We will continue to update you.
- investigating Mar 24, 2020, 11:48 AM UTC
We are continuing to investigate this issue.
- identified Mar 24, 2020, 12:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 24, 2020, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2020, 01:20 PM UTC
This incident has been resolved.