FoodLogiQ experienced a critical incident on November 4, 2020 affecting Auth/ID Service, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Auth/ID Service
Update timeline
- investigating Nov 04, 2020, 07:00 PM UTC
FoodLogiQ Connect is currently experiencing a service disruption. We are working to identify the root cause and implement a solution. We will continue to update you.
- identified Nov 04, 2020, 07:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 04, 2020, 07:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2020, 08:25 PM UTC
This incident has been resolved.