FoodLogiQ incident

Service Disruption

Major Resolved View vendor source →

FoodLogiQ experienced a major incident on August 31, 2021 affecting Auth/ID Service, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 07:03 PM UTC
Resolved
Aug 31, 2021, 09:23 PM UTC
Duration
2h 19m
Detected by Pingoru
Aug 31, 2021, 07:03 PM UTC

Affected components

Auth/ID Service

Update timeline

  1. identified Aug 31, 2021, 07:04 PM UTC

    We are currently investigating a problem with authentication through our authentication provider. This problem is preventing users from being able to authenticate. We will continue to update you. For real-time updates, please check http://status.foodlogiq.com

  2. monitoring Aug 31, 2021, 08:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 31, 2021, 09:23 PM UTC

    This incident has been resolved.