FoodLogiQ experienced a minor incident on July 25, 2022 affecting Traceability Service, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Traceability Service
Update timeline
- investigating Jul 25, 2022, 03:56 PM UTC
FoodLogiQ Connect is currently experiencing a service disruption for FTP. We are working to identify the root cause and implement a solution. We will continue to update you.
- identified Jul 25, 2022, 04:15 PM UTC
The Issue has been identified and the fix is being implemented
- monitoring Jul 25, 2022, 04:26 PM UTC
A Fix has been implemented and we are monitoring the results.
- monitoring Jul 25, 2022, 04:45 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 25, 2022, 04:58 PM UTC
This incident has been resolved.