FoodLogiQ experienced a notice incident on August 5, 2022 affecting Traceability Service, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Traceability Service
Update timeline
- investigating Aug 05, 2022, 03:58 PM UTC
Some FoodLogiQ users may be experiencing issues accessing the FTP server via SFTP within Connect. Users who are accessing through FTP, not SFTP, should not be experiencing any issues. We are currently investigating the issue. We will continue to update you.
- investigating Aug 05, 2022, 04:30 PM UTC
We are continuing to investigate the issue
- resolved Aug 05, 2022, 04:34 PM UTC
This incident has been resolved