FoodLogiQ experienced a minor incident on June 13, 2023 affecting Connect and API v3, lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 09:18 PM UTC
AWS Service Disruption - on Tuesday, June 13 at 3:08 PM ET AWS services experienced errors and latencies caused by AWS Lambda. This directly impacts Withdrawal notifications, email notifications, and ToDos within FoodLogiQ. You can read more about the AWS Service disruption https://health.aws.amazon.com/health/status?path%2525252525253Dservice-history. At this time this disruption is currently ongoing and will impact your ability to receive withdrawal email notifications, and satisfy and generate To-Dos. We are waiting for AWS Services to fix the issue and will keep you notified of the resolution. We apologize for any inconvenience and will post another update on the Status Page soon as we learn more. If you have any questions or require assistance with your program, please contact our Technical Support department by email at [email protected], by phone at 503-585-6242 ext. 4.
- identified Jun 13, 2023, 09:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 13, 2023, 09:47 PM UTC
AWS Lambda synchronous invocation APIs has been recovered. AWS is working on processing the backlog of asynchronous Lambda invocations that accumulated during the event. AWS Lambda is working to process these messages during the next few hours and during this time, we expect to see continued delays in the execution of email notifications and todos.
- resolved Jun 14, 2023, 01:45 AM UTC
This incident has been resolved.