FoodLogiQ incident

Possible Degradation in logging into Connect.

Minor Resolved View vendor source →

FoodLogiQ experienced a minor incident on April 13, 2018, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2018, 05:43 PM UTC
Resolved
Apr 13, 2018, 07:11 PM UTC
Duration
1h 27m
Detected by Pingoru
Apr 13, 2018, 05:43 PM UTC

Update timeline

  1. investigating Apr 13, 2018, 05:43 PM UTC

    Some FoodLogiQ users may be experiencing trouble logging into Connect. We are currently investigating the issue. We will continue to update you. For real-time updates, please check Status Page.

  2. monitoring Apr 13, 2018, 05:45 PM UTC

    Issue resolved and we will continue to monitor systems and user activity.

  3. resolved Apr 13, 2018, 07:11 PM UTC

    Issue was immediately resolved when announced and we continued to monitor the services. We believe it had a minimal impact to our users, however, we wanted to report it for full transparency. Thank you and if you have any questions, please reach out to our Support Desk.