Fonative incident

Customer portal issue detected by automated monitoring

Major Resolved View vendor source →

Fonative experienced a major incident on February 19, 2021 affecting Customer Portal, lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2021, 03:18 AM UTC
Resolved
Feb 19, 2021, 10:31 AM UTC
Duration
7h 12m
Detected by Pingoru
Feb 19, 2021, 03:18 AM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Feb 19, 2021, 03:18 AM UTC

    We are currently investigating this issue

  2. resolved Feb 19, 2021, 10:31 AM UTC

    This issue cleared. We will continue to investigate the root cause.