Fonative incident

Voice API issue detected by automated monitoring

Major Resolved View vendor source →

Fonative experienced a major incident on January 29, 2023 affecting Voice API, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2023, 05:05 PM UTC
Resolved
Jan 29, 2023, 05:15 PM UTC
Duration
10m
Detected by Pingoru
Jan 29, 2023, 05:05 PM UTC

Affected components

Voice API

Update timeline

  1. investigating Jan 29, 2023, 05:05 PM UTC

    We are currently investigating this issue

  2. resolved Jan 29, 2023, 08:48 PM UTC

    There was a brief period of platform latency that triggered alerts. The platform was operational during this time.